Andriyas, H., & Himawan, G. H. (2019). Analisa Persepsi Konsumen Atas Kualitas Pelayanan Elektronik Terhadap Niat Komplain Konsumen Massively Multiplayer Online Role-Playing Games. Jurnal Akuntansi, 11(2), 248–261. https://doi.org/10.28932/jam.v11i2.1911