SETIAWAN, R. Efektivitas Komitmen Manajemen Atas Kualitas Pelayanan Frontline Employees di Perguruan Tinggi. Jurnal Manajemen Maranatha, [S. l.], v. 16, n. 1, 2016. DOI: 10.28932/jmm.v16i1.9. Disponível em: http://114.7.153.31/index.php/jmm/article/view/9. Acesso em: 20 nov. 2024.