Jurnal Manajemen Maranatha

2026-10-30T04:34:43+00:00

The Indonesian hedonic trap: Exploring consumer attitudes and legal risks in counterfeit luxury purchases

2026-04-23T10:16:43+00:00

The relationship between hedonism, the impression of legal danger, and customer attitudes about luxury fashion counterfeit products is explored in this study. Data was collected from 385 respondents in East Java, Indonesia, using multistage sampling and using structural equation modelling (SEM) analysis, with a focus on those who had previously purchased counterfeit products. The results show that consumer perceives and intention to buy for counterfeit luxury products are positively influenced by hedonism. However, this effect is considerably moderated by legal risk perception, which lowers intention to buy among individuals who are legally risk orientated. This study provides an overview of the consumption of counterfeit products by integrating legal (risk perception) and psychological (hedonism) perspectives. Further psychological and socioeconomic elements influencing the purchase of counterfeit products should be investigated in future studies. These results can be used by policymakers and brand owners to create effective consumer education initiatives and legal enforcement strategies to minimise the use of counterfeit products.

Workload, supervisor support, and organizational commitment as the antecedents of job performance

2026-06-26T13:22:50+00:00

This study investigates the antecedents of job performance among public service employees at the Madiun Regency Land Office. It considers the effects of workload and supervisor support on job performance. Organizational commitment is examined as the mediator of the relationship between workload and supervisor support with job performance. The population study comprised 100 non-managerial employees at the Madiun Regency Land Office. Data was collected using a questionnaire and generated 97 responses. This research employed partial least squares-structural equation modeling (PLS-SEM) with the SmartPLS software. The results reveal that workload increases job performance, both directly and indirectly, through organizational commitment. However, job performance can be boosted by supervisor support only through organizational commitment. The findings of this study indicate the importance of managing employees as a valuable resource in organizations. Applicant selection and training are key activities that enable employees to adapt to the various dynamics of work processes and achieve high organizational performance.

Financial psychological characteristics and psychological well-being: The mediating role of financial well-being

2026-06-02T07:45:01+00:00

Psychological well-being plays an important role in many aspects of life, but its relationship with financial factors remains insufficiently explored. This study aims to examine whether financial well-being can serve as a mediator between five financial psychological characteristics and psychological well-being. Drawing on the conservation of resources theory, this research focuses on materialism, financial self-efficacy, financial risk tolerance, external locus of control, and propensity to plan as financial psychological characteristics. Data were collected from 157 respondents aged 18 to 60 years old in Indonesia who actively managed their finances, and analyzed using PLS-SEM. The results show that materialism, financial self-efficacy, and propensity to plan positively affect financial well-being, while financial risk tolerance and external locus of control do not. Furthermore, financial well-being can enhance psychological well-being and act as a mediator of the relationships between materialism, financial self-efficacy, and the propensity to plan on psychological well-being.

Determinants of financial well-being among Millennials and Generation Z in Indonesia

2026-05-12T09:17:18+00:00

Technological advancements have transformed the lives of Millennials and Generation Z, particularly in the realm of payments. The variety of payment methods has expanded to include QRIS, e-money, bank transfers, and cash. The growing convenience of payment requires enhanced consumer financial literacy. Moreover, perspectives on deferred payment and financial attitudes are essential for sustainable financial planning. This study seeks to analyze the determinants affecting financial well-being among Generation Z and Millennials in Indonesia. Both quantitative and qualitative methodologies were employed. Data collection using purposive sampling. Three hundred respondents were recruited. The instruments employed were assessed for validity and reliability. Instrument and hypothesis testing employed structural equation modeling with partial least squares (SEM-PLS). The hypothesis test results demonstrate that financial attitude is the predominant factor affecting financial well-being. Financial literacy does not directly affect financial well-being; rather, it influences it indirectly by mediating financial behavior. The attitude towards pay-later options does not significantly affect financial behavior or financial well-being. The originality of this study resides in its analysis of financial literacy, attitudes towards deferred payment, and financial attitudes concerning behavior and well-being.

Can the green intellectual capital dimension, in conjunction with fintech adoption, achieve business sustainability?

2026-06-26T13:10:12+00:00

MSMEs are important pillars of the Indonesian economy as economic drivers, but they also have social and environmental responsibilities in supporting sustainable development. This study aims to analyze the green intellectual capital model, which not only considers profits but also contributes to environmental sustainability by leveraging fintech, thereby achieving business sustainability across economic, social, and environmental dimensions. This research method uses a quantitative approach, collecting primary data through questionnaires and analyzing them using SEM-PLS, with a sample of 220 businesses. The results of the study indicate that green intellectual capital has a significant influence on fintech adoption and on sustainability performance in all aspects, i.e., economic, social, and environmental. Fintech adoption has a significant influence on economic and social sustainability performance, but not significantly on environmental performance. Fintech adoption can mediate the effect of green intellectual capital on economic and social performance. Still, it cannot mediate the effect of green intellectual capital on environmental performance among MSMEs in the Serikat Usaha Muhammadiyah (SUMU) community of East Java. To achieve scale-up for MSMEs, specific policies are needed to direct the use of green fintech in company operations, thereby achieving a significant impact in realizing sustainable businesses, such as the use of environmentally friendly raw materials and products, energy efficiency, and access to green financing.

Determinants of Indonesians’ behavior to use financial services

2026-06-30T13:31:56+00:00

Based on the Theory of Planned Behavior, this research intends to determine and validate empirically the factors affecting individuals’ willingness and actual behavior towards the use of financial services when purchasing vehicles. Data collection was conducted through a survey whereby responses were obtained through questionnaires that were circulated through Google Forms. To make sure that the respondents fit the criteria set by the research, purposive sampling method was adopted, with only those who were Indonesians having used financial services to purchase vehicles at least once in the last two years being chosen as the participants. Within three months of collecting the responses, 197 were obtained, and the analysis of the data was done through PLS-SEM. It is revealed that all four hypothesized variables, that is, attitude, corporate reputation, subjective norms, and perceived behavioral control, significantly affect positively both customers’ willingness to use the financial service and their actual behavior. It can be concluded from the findings that apart from the evaluation made by individuals concerning the leasing service and its credibility, their ability to fulfill the financial and process requirements affect positively both their intention and behavior.

Procedural justice, perceived diversity, and job performance: The mediating roles of self-efficacy and work engagement

2026-08-20T13:06:11+00:00

The rapid digital transformation in the banking industry has increased work complexity and performance demands for employees. In response to these challenges, organizational factors, such as procedural justice and perceived diversity, have become increasingly important because they may influence employees' psychological conditions and ultimately affect their job performance. Therefore, the current study is an attempt to evaluate the influence of procedural justice and perceived diversity on job performance by means of self-efficacy and work engagement among employees working in banks in Indonesia. In the context of quantitative methodology, data were collected with the help of a questionnaire for 101 banking employees using purposive sampling technique. Data analyses were performed by utilizing partial least square-structural equation modeling (PLS-SEM) using SmartPLS. Findings of the empirical investigation show that procedural justice and perceived diversity have significant positive influences on both self-efficacy and work engagement. Moreover, self-efficacy and work engagement have a positive effect on job performance. But the mediational analysis shows that self-efficacy and work engagement do not have significant mediating effect on the indirect influence of procedural justice and perceived diversity on job performance. Overall, this study highlights the importance of fairness and inclusivity in strengthening employees' psychological resources and improving performance in the banking industry.

Credibility and purchase intention: The mediating role of product fit in skincare marketing

2026-07-31T08:28:54+00:00

Influencer marketing effectiveness may depend on how consumers evaluate source credibility, authenticity, and the fit between an influencer and an endorsed product. This study examines the direct effects of beauty influencer credibility and authenticity on purchase intention for Glad2Glow cosmetics and the mediating role of product fit. A cross-sectional survey of 100 Generation Z consumers in Jombang Regency who recognized Glad2Glow, knew Tasya Farasya, and had viewed her Glad2Glow-related content was analyzed using partial least squares-structural equation modeling in SmartPLS 4. Credibility had positive effects on product fit and purchase intention, while product fit positively affected purchase intention. Product fit partially mediated the effect of credibility on purchase intention. Authenticity showed no significant direct effect on product fit or purchase intention and no significant indirect effect through product fit. The model explained 47.0% of the variance in product fit and 47.3% of the variance in purchase intention. In the tested sample and campaign context, credibility and product fit were significant drivers of purchase intention, whereas authenticity was not significant in the specified model. Managers should prioritize credible influencers whose expertise, image, and values align with the endorsed brand while maintaining transparent communication.

Green innovative work behavior: Sequential mediation of workplace happiness and paras paros citizenship behavior

2026-07-14T03:53:57+00:00

Five-star hotels are increasingly required to promote sustainable practices through green innovative work behavior. This study aims to examine the influence of ambidextrous leadership on green innovative work behavior through a sequential mediation model involving workplace happiness and paras paros citizenship behavior. This study employed a quantitative survey of 412 permanent employees at five-star hotels in Bali Province, and the data were analyzed using partial least squares-structural equation modeling with SmartPLS 4. The findings indicate that ambidextrous leadership is positively and significantly associated with workplace happiness and paras paros citizenship behavior, but does not have a direct relationship with green innovative work behavior. Workplace happiness significantly enhances both paras paros citizenship behavior and green innovative work behavior, while paras paros citizenship behavior shows the strongest direct effect on green innovative work behavior. More importantly, the results confirm a significant sequential mediation pathway in which ambidextrous leadership enhances workplace happiness, workplace happiness affects paras paros citizenship behavior, and paras paros citizenship behavior subsequently promotes green innovative work behavior. These findings imply that the green innovation of five-star hotels is not only motivated by leadership but also reflected in employees’ positive psychological states and culturally embedded citizenship behavior. The study implies that hotel managers should foster workplace happiness and strengthen local values of harmony, mutual support, and collective responsibility to encourage sustainable innovation.

Financial behavior drives Generation Z financial well-being

2026-09-16T06:45:46+00:00

The issue of financial well-being is growing in Indonesia. Generation Z is recorded as a generation that faces significant challenges related to its financial adequacy. This is because Generation Z tends to have spending more than income, adopting a consumptive lifestyle, and actively taking online loans to fulfill mere pleasure. This study aims to examine the influence of financial literacy, financial risk tolerance, financial socialization, financial stress, and financial confidence on the financial behavior and financial well-being of Generation Z in Surabaya, Indonesia. The population of this study is Generation Z in Surabaya between 17 and 28 years old; and also have at least one of the four financial activities and have managed finances independently, either fully or partially in the past year. Sampling was carried out using a non-probability sampling technique with purposive sampling as a sample selection technique. The results of the 189 respondents showed that all variables had a positive effect on financial behavior, except for the variable of financial confidence. In addition, the results of the study also showed that the variables of financial risk tolerance, financial socialization, and financial behavior had a positive effect on financial well-being, but financial literacy, financial stress, and financial confidence had no effect.