Creative industry employee’s turnover intention problem solving in Jakarta

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Published: May 24, 2024
DOI: https://doi.org/10.28932/jmm.v23i2.7791
Keywords:
perceived organizational support, supervisor support, turnover intention, work-family conflict dukungan organisasi yang dirasakan, dukungan supervisor, konflik keluarga-pekerjaan, niat untuk berpindah

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Indira Safirawarman
Fakultas Ekonomi dan Bisnis, Universitas Trisakti
Justine Tanuwijaya
Fakultas Ekonomi dan Bisnis, Universitas Trisakti
Andreas Wahyu Gunawan Putra
Fakultas Ekonomi dan Bisnis, Universitas Trisakti

Abstract

This study’s focus is aimed to analyze the turnover intention of creative industry workers in Jakarta, by analyzing the effect of perceived organizational support, work-family conflict, and supervisor support to turnover intention. The number of samples in this study are 116 respondents who work in creative industries. The sampling itself was taken using a purposive sampling method. The data collection instrument collected by online questionnaire using Google Form. The data analysis method uses descriptive statistics and SEM (Structural Equation Modeling) with SmartPLS software. The results of this study found there is an effect of perceived organizational support on work-family conflict, in addition to work-family conflict on turnover intention, but the same thing does not apply to supervisor support. The managerial implication of this research is that companies in the future is able to pay attention more to the forms of support for employees that aim to support their welfare while working at the company. Suggestions for the next similar research can focus on factors that can reduce the level of employee turnover intention, even though there is work-family conflict happen in workers.

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How to Cite
Safirawarman, I., Tanuwijaya, J., & Putra, A. W. G. (2024). Creative industry employee’s turnover intention problem solving in Jakarta. Jurnal Manajemen Maranatha, 23(2), 139–152. https://doi.org/10.28932/jmm.v23i2.7791
Issue
Vol. 23 No. 2 (2024): Jurnal Manajemen Maranatha
Section
Articles
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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

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