Kepemimpinan transformasional, kualitas kehidupan kerja, dan organizational citizenship behavior: Motivasi kerja sebagai mediasi

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Desi Tri Kurniawati
Meily Margaretha

Abstrak

Penelitian ini bertujuan untuk menyelidiki dampak langsung dan tidak langsung dari kepemimpinan transformasional dan kualitas kehidupan kerja terhadap organizational citizenship behavior, dengan motivasi kerja sebagai mediator. Metode eksplanatori digunakan untuk menguji hubungan antara variabel anteseden, mediator, dan konsekuensi dengan tujuh hipotesis yang diuji. Sebanyak 216 orang karyawan dari Hotel St Regis di Bali dipilih sebagai partisipan dengan menggunakan simple random sampling. Analisis data yang digunakan pada penelitian ini adalah SEM-PLS, yang menguji validitas dan reliabilitas dengan metode algoritma, dilanjutkan dengan uji hipotesis menggunakan bootstrapping. Hasil analisis menunjukkan bahwa kepemimpinan transformasional secara langsung berdampak pada OCB. Ketika motivasi kerja bertindak sebagai mediator, kepemimpinan transformasional secara signifikan berpengaruh pada OCB. Sementara, QWL tidak memiliki efek langsung pada peningkatan OCB, hubungannya dengan OCB menjadi signifikan ketika motivasi kerja diperkenalkan sebagai mediator.

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Kurniawati, D. T., & Margaretha, M. (2024). Kepemimpinan transformasional, kualitas kehidupan kerja, dan organizational citizenship behavior: Motivasi kerja sebagai mediasi. Jurnal Manajemen Maranatha, 24(1), 45–60. https://doi.org/10.28932/jmm.v24i1.10034
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