Menghubungkan antara dukungan organisasi yang dipersepsikan dengan pemberdayaan psikologis: Peran mediasi kesesuaian yang dipersepsikan karyawan

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Diterbitkan: May 18, 2026
DOI: https://doi.org/10.28932/jmm.v25i2.14357
Kata Kunci:
perceived organizational support, perceptual fit, psychological empowerment, Social Exchange Theory dukungan organisasi yang dirasakan, kesesuaian persepsi, pemberdayaan psikologis, Teori Pertukaran Sosial

Isi Artikel Utama

Michelle Michelle
Fakultas Ekonomi dan Bisnis, Universitas Katolik Indonesia Atma Jaya
Levi Nilawati
Fakultas Ekonomi dan Bisnis, Universitas Katolik Indonesia Atma Jaya

Abstrak

Tujuan penelitian ini adalah untuk menguji efek mediasi persepsi kesesuaian terhadap hubungan antara persepsi dukungan organisasi dan pemberdayaan psikologis pada karyawan bank swasta nasional di Jakarta. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei daring. Mengingat jumlah populasi karyawan yang besar di lima bank swasta nasional di Jakarta, peneliti menggunakan teknik pengambilan sampel non-probabilitas, khususnya penyampelan konvenien, untuk merekrut responden melalui platform Linkedln. Ukuran sampel akhir yang dianalisis terdiri dari 200 orang karyawan bank swasta yang bersedia mengisi kuesioner. Model mediasi diuji menggunakan Macro Process Model 4. Hasil menunjukkan bahwa persepsi dukungan organisasi memiliki efek positif yang signifikan terhadap persepsi kesesuaian. Selain itu, kesesuaian yang dirasakan karyawan memiliki pengaruh positif yang signifikan terhadap pemberdayaan psikologis, dan dukungan organisasi yang dirasakan juga memiliki pengaruh positif yang signifikan terhadap pemberdayaan psikologis. Penelitian ini memberikan kontribusi pada literatur Teori Pertukaran Sosial untuk menjelaskan mediasi kesesuaian yang dirasakan karyawan dalam hubungan antara dukungan organisasi dan pemberdayaan psikologis karyawan. Penelitian ini memberikan kontribusi praktis bahwa kesadaran karyawan bank swasta di Jakarta memiliki dampak positif terhadap pemberdayaan psikologis ketika karyawan merasa didukung oleh organisasi.

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Cara Mengutip
Michelle, M., & Nilawati, L. (2026). Menghubungkan antara dukungan organisasi yang dipersepsikan dengan pemberdayaan psikologis: Peran mediasi kesesuaian yang dipersepsikan karyawan. Jurnal Manajemen Maranatha, 25(2), 187–200. https://doi.org/10.28932/jmm.v25i2.14357
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Vol 25 No 2 (2026): Jurnal Manajemen Maranatha
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