Analisis Pengaruh Employee Engagement dan Organizational Citizenship Behavior terhadap Kinerja Individu Karyawan (Studi Kasus pada PT. Inti (Persero))

Abstrak

As a State Owned Company, PT INTI (Persero) has obligations to support national growth and development, carried out in Master plan for Acceleration and Expansion of Indonesia’s Economic Development (MP3EI) stated in 2011. Thecompany also facing upcoming regional challenge, that is ASEAN Economic Community (AEC) and Millenium Development Goals (MDG). Company performance from 2010 to 2013 has shows positive trend on company sales effectiveness which is one of company achievement that should be maintained andimproved. What factors presumably can maintain company performance become substance for this research by looking deeper into company’s human resource factor,identifying employee engagement and organizational citizenship variables effect on individual work performance variable, partially and simultaneously. Eighty ninesamples were gathered from company’s employee, the results show that there’s a significant employee engagement variable effect with R square 52,4% and organizational citizenship behavior variable effect with R square 53,3% onindividual work performance variable partially and with R square 63,5% simultaneously.Keywords: Employee engagement, organizational citizenship behavior, individual work performance