Hubungan Perceived Organizational Support dan Psychological Safety Terhadap Stres Kerja Karyawan Generasi Z Di Kota Bandung

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Diterbitkan: Aug 29, 2026
DOI: https://doi.org/10.28932/humanitas.v10i2.14408
Kata Kunci:
generation Z, perceived organizational support, psychological safety, work stress generasi Z, perceived organizational support, psychological safety, stres kerja

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Marciena Ariesta Sasikirana Perlita Putri Barayuda
Fakultas Psikologi, Universitas Kristen Maranatha, Bandung, Indonesia
Gianti Gunawan
Fakultas Psikologi, Universitas Kristen Maranatha, Bandung, Indonesia
C.M. Indah Soca R. Kuntari Kuntari
Fakultas Psikologi, Universitas Kristen Maranatha, Bandung, Indonesia

Abstrak

Generasi Z merupakan kelompok tenaga kerja yang semakin dominan dalam dunia kerja saat ini dan memiliki kebutuhan tinggi terhadap dukungan organisasi serta rasa aman secara psikologis. Di sisi lain, tuntutan kerja yang tinggi dan proses adaptasi karier berkelanjutan meningkatkan risiko stres kerja. Penelitian ini bertujuan mengkaji hubungan antara perceived organizational support, psychological safety, dan stres kerja pada karyawan Generasi Z. Penelitian menggunakan pendekatan kuantitatif non-eksperimental dengan desain korelasional. Data dikumpulkan melalui kuesioner daring yang diberikan kepada karyawan Generasi Z berusia 18–29 tahun yang bekerja di  berbagai organisasi di Kota Bandung dengan hasil 126 responden. Instrumen penelitian meliputi Perceived Stress Scale, Survey of Perceived Organizational Support versi singkat, dan Psychological Safety Scale. Data dianalisis menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa perceived organizational support (β = -0.311, p = .002) dan psychological safety (β = -0.272, p = .006) memiliki hubungan negatif yang signifikan dengan stres kerja. Secara simultan, kedua variabel menjelaskan 27,4% variasi stres kerja (R2 = .274). Temuan ini menegaskan pentingnya membangun dukungan organisasi dan lingkungan kerja yang aman secara psikologis melalui praktik organisasi yang suportif untuk membantu mengurangi stres kerja pada karyawan Generasi Z.

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Cara Mengutip
Barayuda, M. A. S. P. P., Gunawan, G. ., & Kuntari, C. I. S. R. K. (2026). Hubungan Perceived Organizational Support dan Psychological Safety Terhadap Stres Kerja Karyawan Generasi Z Di Kota Bandung. Humanitas (Jurnal Psikologi), 10(2), 255–270. https://doi.org/10.28932/humanitas.v10i2.14408
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