Improving the administrative staff performance: A study of training and development factors

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Published: Nov 27, 2023
DOI: https://doi.org/10.28932/jmm.v23i1.7596
Keywords:
development, performance, training kinerja, pelatihan, pengembangan

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Marisca Yessica Sirait
Program Studi Magister Manajemen, Fakultas Bisnis, Universitas Kristen Maranatha
Lina Anatan
Program Studi Magister Manajemen, Fakultas Bisnis, Universitas Kristen Maranatha

Abstract

This article aims to examine the effect of training and development on the performance of administrative staff at Universitas Kristen Maranatha. This study involved 70 administrative staff as samples. A quantitative approach is used with data collection using a questionnaire and data analysis using SPSS software version 26. To test the hypothesis, this study used multiple linear analysis. The study found that training affects the performance of administrative staff at Universitas Kristen Maranatha positively and significantly, and development also affects the performance of administrative staff at Universitas Kristen Maranatha positively and significantly. Training and development have a positive impact on the performance of administrative staff at Universitas Kristen Maranatha. The more planned the training and development program, the more it will affect the performance of administrative staff.

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How to Cite
Sirait, M. Y., & Anatan, L. (2023). Improving the administrative staff performance: A study of training and development factors. Jurnal Manajemen Maranatha, 23(1), 57–66. https://doi.org/10.28932/jmm.v23i1.7596
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Vol. 23 No. 1 (2023): Jurnal Manajemen Maranatha
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Articles
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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

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